Top Help Desk Software for 2017: Whether you own a small or medium-size business or a bigger company, keeping your clients or workers cheerful is one of your top needs. Help desk software is the thing that makes client services and organizations tick. Picking the right Helpdesk software for your organization’s needs is key regardless of what size business you’re running.
What are Help Desk Software and its Importance?
Help desk software empowers client support operators to get, process and react to administration demands. An extraordinary Help desk software is at the heart of incredible client support. It’s mainly used to solve queries from the users based on the priority. Luckily, you are not shy of alternatives as there is an extensive variety of various Help desk software accessible—some more qualified for SMBs while others more suited for bigger associations. Here are the list of Top 5 Help Desk Software for 2017.
Freshdesk
Freshdesk is a cloud-based helpdesk tool that offers everything a business needs to convey extraordinary support. Not at all like contending items with steep price and hidden strings, Freshdesk is evaluated moderately and is free everlastingly for the initial three clients. Worked with an emphasis on ease of use, Freshdesk offers all the tools an organization needs to wow its clients.
Jitbit
Jitbit Helpdesk is an incredible helpdesk application with tidy UI and basically set up procedure. In any case, each one of the components is present: automation tool, file connections, combinations (Dropbox, JIRA, Dropbox, Slack, GitHub and so on.), email-mix, and Knowledge-based module and so on. Jitbit Helpdesk is offered both as a SaaS adaptation and an on-premise instrument introduced locally on a server.
ManageEngine
ManageEngine ServiceDesk Plus is a totally electronic Help Desk and Asset Management Software. It offers an incorporated bundle with Incident administration (Trouble Ticketing), Asset Tracking, Self-Service Portal, Contract Management, Purchasing, and Knowledge Base at a moderate price. ServiceDesk Plus gives all that you need to have an undeniable IT Help Desk and a productive Help Desk staff.
LiveHelpNow
LiveHelpNow is a help desk support software suite with different help-desk highlights including email ticket administration, live chat, an information base, and call administration. LiveHelpNow permits you to connect with the guests on your site, expanding sales, and offering unrivaled support. Use LiveHelpNow on the run and even coordinate with your organization twitter account.
Zoho
Give an awesome client support experience with Zoho Support. Organize, oversee and close a steadily expanding volume of requests that reach your business through multiple channels. Build and distribute a support information base. Examine and enhance the execution of your client support group. Zoho Support is an adaptable, online help desk support software that permits you to give the support experience your clients deserve.
Pick the one which suits for prerequisite and execute the same for extraordinary services to your clients and have a smile on their face.
